J.P. Thompson & Associates, Manasquan, NJ
Phone: 732-528-7645 / 732-278-9474 / jpt@jpthompson.com

Seminars

Thompson seminars are tailored to meet specific client needs.  Our objective is for an immediate ROI – to have an impact that results in measurable participant action.  For those reasons, most presentations are directed to smaller groups (4-10) where direct participation is encouraged with individual comments, workshops and role play with leader and group critiques.  Our experience is that the best learning and behavioral change occurs when participants can “learn and apply”.  Frequently, these projects lead to follow up “advanced” seminars, exploring further refinements of practical application of new skills.
 Date Location   Seminar
 October 26, 2011  Atlantic City, NJ  STI Billing Service Fall Marketing Meeting – “Adding value to client relationships utilizing RBRVS analysis”. A hands on approach for third party billing company owners.
 October 27, 2009  Boonton, NJ  American Recovery and Reinvestment Act – “What you need to know to begin the EMR selection and implementation process.” Presented to the Saint Barnabas PHCA OB/GYN risk purchasing group.
 August 26, 2009  Farmington, PA  Nemocolin Woodlands Resort – MBS Insurance Services and Private Practice LLC sponsored Symposium for Western Pennsylvania hospital retired and current CEO’s. “Hospitals in Crisis” – provocative discussion focused on crisis catalysts and strategic action alternatives.
 October 3, 2008  Toms River, NJ  Community Medical Center – St. Barnabas Practice Managers Association – “Optimizing revenue and cash flow in a medical practice” – 2 1/2 hour presentation focusing on understanding and utilizing key financial drives to maximize profit.
 Feb 6 & 7 2008  Baton Rouge, LA  Cypress Healthcare Management – Lakewood Quarters Nursing and Rehabilitation – Skilled Nursing and Rehabilitation Center – Leadership and Staff communication, delegation, time management and team building workshops and customer service sessions presented over a 2 day engagement.
 April 22, 2007  Las Vegas, NV  American College of Surgeons 35th Annual Spring Meeting – “How to free yourself from Managed Care and practice surgery” – A four part series of presentations by myself and two surgeons. Program presents the psychological, analytic methodology (RBRVS), practical business policies and a business overview of the dynamics in maximizing profit in a medical practice.
 Jan 16, 2007  Wayne, PA  Pinnacle ENT Alliance – “Preparing your business to function profitably without managed care contracts” – A program designed to help medical practices prepare internal policies and procedures for dealing with out of network patients.
 Dec 2, 2006  Parsippany, NJ  NJ Chapter of the American College of Surgeons – 55th Annual Meeting – “Surviving Managed Care”. A four part series of presentations by myself and three surgeons. Program presents the psychological, analytic methodology (RBRVS), practical business policies and a business overview of the dynamics in maximizing profit in a medical practice.
 Nov 13-16, 2006  Vero Beach, Fla.  Cypress Healthcare Management – Palm Garden Vero Beach – Skilled Nursing and Rehabilitation Center – Leadership and Staff communication, delegation, time management and team building workshops and customer service sessions presented over a 2 day engagement.
 May 24, Oct 4, 2006  Edison, NJ  MBS Insurance Services – “Driving maximum profts from your Medical Practice”. Dinner meeting for 20+ physicians and surgeons – interactive discussion.
 May 17
October 11
October 24
 Edison, NJ
Claymont, DE
Cherry Hill, NJ
 STI Computer Services, Inc. – Program is tailored for physicians. “Maximizing Profits in a Medical Business” – Specific examples and implementation strategy for improving profit. A 3 hour interactive, semi-workshop forum for 20 physicians focusing on the understanding and use of key management and financial reports to drive maximum profit.
 April 26, 2006  Tampa, Florida  Cypress Healthcare Management – “Partnerships for Success – Achieving Your Goals by Helping Others Achieve Theirs” – Presented to 50 healthcare professional managers and executives.
 Sept 17, 2005  Woodbridge, NJ  Medical Eyeglass Center, Inc – “Need Satisfaction Lifestyle Selling Skills” – Presented to 30 Optometrists . A 2 hour presentation and workshop role play session.
 July 16, 2005  Woodbridge, NJ  J.P. Thompson & Associates – “How to Evaluate Your Practice’s Participation in Managed Care”. A 5 1/2 hour “How – to” interactive seminar for physicians and surgeons.
 June 9, 2005  Skillman, NJ  Johnson & Johnson Companies, New Brunswick, NJ – full day workshop – role play sessions for 100 participants based on “The Hollow Square Experiment” and “The Mystery Box Experiment”. Two separate, highly interactive team development programs designed to examine the dynamics involved with project planning and implementation. Afternoon program built on the morning program and promoted use of leadership skills, group creativity, market research, product development and design. Culminated with 9 
 June 1  Lexington, MA  LTCQ,Inc. – 7 1/2 hour workshop/role play seminar for the Account Management team. “A non-clinical approach to effective account management or How to get it done, Jack!” . This interactive session provided interpersonal communication and needs satisfaction techniques and strategies reinforced with workshops and role play scenarios.
March 30, 31
April 1, 2005
 La Jolla, CA  Scripps Memorial Hospital – La Jolla and XiMed Medical Group, Inc.  Yes You Can! “Business Systems – critical ingredients that will maximize profits in a medical practice” . This 2 hour presentation was tailored to address the value of business systems and to provide a template and ACTION plan designed to assist physicians in maximizing profit and controlling expenses in a medical practice.
 March 9, 2005  Lakeland, Fla  Cypress Healthcare Management – “Thinking Outside the Box” – A 6 hour workshop/role play promoting teamwork and resource utilization. Incorporated new market research, new product development, sales strategy and formal presentations including debriefing and summary action plan for 30 skilled nursing and rehabilitation marketing professionals.
 February 22-24, 2005  Atlanta, GA  Cypress Healthcare Management – Skilled Nursing and Rehabilitation Center – Leadership and Staff communication, delegation, time management and team building workshop role-play sessions presented over a 2 1/2 day engagement.
 February 19, 2005  Summit, NJ  Medical Eyeglass Center, Inc – “Need Satisfaction Lifestyle Selling Skills” – Presented to Optometrists and Senior Management team. A 6 hour workshop role play session.
 February 14, 2005  West Long Branch, NJ  Monmouth Medical Center – 4th year physician resident business program – “The Good, the bad and the ugly of Employment Agreements”. A 2 hour workshop role play session.
 January 24, 2005  West Long Branch, NJ  Monmouth Medical Center – Presentation to 28 physician residents – “Business Skills for Residents”. Topical discussion related to the business of medicine, communication skills, interviewing strategies, compensation alternatives and employment contracts.
 June 15 and 16, 2004  Toms River, NJ  NAI – IRR – 2 day business strategy and team building facilitation session for a commercial real estate and appraisal firm. Discussion and workshops with staff and executive committee related to corporate goals and objectives. Effective delegation, planning and monitoring tools.
 June 29, 2004  Boca Raton, Florida  Cypress Healthcare Management – Presentation to 75 + senior management and Skilled Nursing and Rehabilitation facility administrators from Florida and Georgia – “Working together as GST’s – Being the best healthcare providers you can be”. A formalized strategy for effective teamwork.
 January 28–29, 2004  West Palm Beach, Florida  Cypress Healthcare Management – Skilled Nursing and Rehabilitation Center – Two day Customer Service Training and Management Skills Training Programs – A personal development program for Healthcare Professionals – “Customer Service – a separation of fact and fiction. Focus on effective communication and team building.
 October 30, 2003  Orlando, Florida  Cypress Healthcare Management – Marketing – Training seminar for marketing staff from 17 Skilled Nursing and Rehabilitation facilities. Needs satisfaction selling skills.
 October 3, 2003  Neptune, NJ  Meridian Health System – Jersey Shore Medical Center – Senior Physician Residents Business Skills Training Series – “Business Skill Training Program for Senior Residents”. A 4-hour interactive workshop/role play session introducing and expanding on specific business skills related to locating, securing and functioning in private practice or a not-for-profit environment.
 September 24, 2003  Farmingdale, NJ  Thompson & Associates – “Interpersonal Communication Skills for the Healthcare Professional”. A 3 – ½ hour interactive discussion /workshop concentrating on specific skills to maximize the communication process.
 June 25, 2003  Farmingdale, NJ  Thompson & Associates – “HIPAA Privacy Implementation Strategy”. An interactive discussion of the various HIPAA Privacy implementation steps for dental practices.
 March 26, 2003  Plainfield, NJ  PAHCOM – Corporate Compliance Workshop – “Successful implementation of the OIG Model Corporate Compliance Plan for Small Physician Practices”.
 January 22, February 5 and 19, 2003  Farmingdale, NJ  Thompson & Associates – Series of 3 workshops, concentrating on “Implementation of your HIPAA Privacy Plan”, the objective being becoming HIPAA compliant by March 1, 2003.
 January 8, 2003  Farmingdale, NJ  Thompson & Associates – “HIPAA Privacy Implementation Strategy”. An interactive discussion of the various HIPAA Privacy implementation steps for dental practices
 October 23 and 30, 2002  Neptune, NJ  Meridian Health System – Jersey Shore Medical Center – Physician Residents Program – “Business Skill Training Program for Senior Residents”. An 8 hour program introducing business skills and information specific to private practice.
 October 9, 2002  Farmingdale, NJ  Thompson & Associates – “HIPAA Transactional Code Set Compliance Extension Briefing”.
 September 25, 2002  Farmingdale, NJ  Dental Assistant Services – Dental Professionals – “The Spoken Word is Mightier Than The Pen”.
 July 16, 2002  Plainfield, NJ  Muhlenberg Hospital – Medical Staff – “Your Risk Management Program – A Cutting Edge Management System Designed to Increase Profit, Reduce Exposure and Assist in Securing Medical Mal-Practice Insurance”
 May 28, 2002  Neptune, NJ  Jersey Shore Medical Center – Physician Residents Program – “The Secret is Service” – A comprehensive 8 hour Business Skill Development Program designed specifically for senior residents.
 March 20 and 22  Edison, NJ  Middlesex County College – The Institute for Management and Technical Development – – – A 12 hour program – “Creative Record Keeping for Small Businesses”.
 October 18-19, 2001  Del Mar, CA  Shayegan Medical Administration, Inc in conjunction with Scripps Memorial Hospital, Encinitas, Ca. – Del Mar Hilton. A series of Presentations …  For physicians – “A Nuts and Bolts Presentation/Workshop on Effective Team Building Strategies” For physician managing partners and owners – “What are the critical business skills that a physician business executive must develop and use to maximize profit?” For Practice Administrators and Front Desk Personnel – “Professional Management and Communication Skills for Front Desk Staff” – or “Help Me! – I’m going Crazy!!” Shayegan Medical Assoc., Staff and Management – “A Nuts and Bolts Presentation/Workshop on Effective Team Building Strategies”
 September 18, 2001  Lakewood, NJ  Lakewood Chamber of Commerce – Overview – “Professional Business Skills for 2001” or “How to Earn a Reasonable Profit”.
 August 28, 2001  Toms River, NJ  O.C.E.A.N., Inc. – Presentation – “Communication, Delegation, Time Management and Team Building – A “nuts and bolts” approach to developing a supercharged results oriented team”.
 October 16 & 17, 2001  Van Nuys, CA  VantageMed Corporation– Presentations – “Interviewing and Hiring” – Train the Trainor and presentation to joint meeting of VantageMed management staff and VantageMed clients (Office managers/Administrators).
 August 14-16, 2001  Van Nuys, CA
Rancho Cordoba, CA
Folsom, CA
 VantageMed Corporation – Presentation “Communication, Delegation, Time Management and Team Building – A “nuts and bolts” approach to developing a supercharged results oriented team”
 June 22, 2001  Kansas City, Missouri  VantageMed Corporation – Presented two (7 hours) of the Thompson Business Skill Training Program for Healthcare Professionals to VantageMed medical clients. “Interviewing and Hiring” and “Developing and Effective Job Description and Conducting a Positive/Motivating Performance Appraisal”
 May 22-24  Kansas City, Missouri  VantageMed Corporation – Introduction of Thompson Business Skills Training for Healthcare Professionals (21 hour Seminar Series) to VantageMed medical clients.
 June 8-9, 2001  Los Angeles, California  California Medical Billing Association – “Facilitating the CMBA Strategic Planning Symposium”
 April 27 and 28, 2001  San Francisco, California  California Medical Billing Association – Owners and Managers Retreat –“Successful Business Strategies You Can Bank On!” “A Nuts and Bolts” Presentation
 April 26, 2001  Livingston, NJ  Saint Barnabas MetroWest IPA – “Physician Practice Compliance Symposium”
 March 31, 2001  Woodbridge, NJ  New Jersey Academy of Ophthalmology – Woodbridge Sheraton – “Coding and Compliance Seminar 2001”
 March 21, 2001 and June 7  Woodbridge, NJ  MBS Insurance Services – Woodbridge Sheraton, – at the Sheraton Bucks County in Langhorn, PA. “Compliance Issues for Chiropractors – “Developing and implementing Your Compliance Program”
 March 7-8  Las Vegas, Nevada  VantageMed Corporation –“Changing how VantageMed is viewed by the Customer”
 February 10, 2001  Freehold, NJ  CentraState Health System – CentraState Medical Center, . “Medical Practice Compliance Symposium – Implementing your Compliance Program”
 January 30, 2001  Toms River, NJ  Ocean Physicians PC, IPA – Compliance 2001 –”Compliance Plan Development and Implementation Workshop”
 December 1, 2000  Eatontown, NJ Girl Scouts of America/ Ocean County College – Division of Continued Education and Customized Training –”If I could just get organized”– “Effectively dealing with time management stress in our personal and business lives”
 November 2, 2000  West Long Branch, NJ Monmouth County Medical Society – “What are the critical business skills that a physician business executive must develop and use?”
 October 12-14  Reno, Nevada  California Medical Billing Association, Inc. –”6th Annual Educational Conference – Presentations on compliance issues related to physicians and third party billing companies”
 October 4, 2000  Livingston, NJ  Saint Barnabas Metrowest IPA – “Physician Practice Compliance Symposium”
 September 20, 2000  Eatontown, NJ  New Jersey Academy of Ophthalmology –”Compliance 2000 – Bringing Compliance into Focus”
 May 16, 2000  Hilo, Hawaii  East Hawaii, IPA –”Documentation, Coding and Compliance Issues 2000″
 May 20, 2000  Hilo, Hawaii  East Hawaii IPA –”Developing and Implementing your Compliance Program”
 April 4, 2000  Red Bank, NJ  Jersey Coast Dental Forum –”The Dentist as a CEO”
 March 4, 2000  Lihue, Hawaii  Kauai, IPA – Wilcox Medical Center –”Documentation, Coding and Compliance Issues 2000″
 March 1, 2000  Honolulu, Hawaii  Pacific Software –”Developing and Implementing your Compliance Program”
 February 29 – March 2, 2000  Honolulu, Hawaii  Fullerton Coding & Compliance Group in conjunction with Thompson & Associates – – 
 February 26, 2000  Hilo, Hawaii  East Hawaii IPA – Hilo Medical Center – “Documentation, Coding and Compliance Issues 2000”
 February 2, 2000  Parsippany, NJ  MBS Insurance Services, Inc. –”Top Secrets of the Successful Medical Practice”
 September 29, 1999  Plainfield, NJ  Central Jersey Individual Practice Association – Corporate Compliance Seminar, – presenter and moderator
 September 22, 1999  Eatontown, NJ  The New Jersey Academy of Ophthalmology – . Allied Health Symposium 1999 – Presentation – “Employee Policy Manual An Option or a Necessity?” – and facilitated a panel discussion on various legal, coding and Medicare issues.
 March 20 & 21, 1999  Morristown and Red bank, NJ  Speaker (Risk Management and Program overview)/Moderator , “Coding and Documentation, Risk Management, Fraud & Abuse”.
 September 16, 1998  Eatontown, NJ  Allied Health Symposium – Presentation – “S + Q + C = Success – A proven formula for a profitable Ophthalmic Practice”. 
 September 24, 1997  Eatontown, NJ  NJ Allied Health Symposium – Presentation – “Leadership skills for Healthcare Managers”.
 November 15, 1996  Long Branch, NJ  Allied Health Symposium – Conducted a 6 hr. program – “Leadership Skills for HealthCare Managers” 
 September 21, 1999 – October 8, 1999 – October 22, 1999 – October 27, 2000  Farmingdale, NJ  Dental Assistant Services – Professional Business Skills Management Seminar Series
1. “Professional Communication and Management Skills for Dental Assistants” – September 21, 1999
2. “Strategies for improved patient retention and Internal and external marketing strategies (designed to increase the volume of new patients)” – October 8, 1999
3. “A Blueprint for success for a Dental Practice” – October 22, 1999
4. “Professional Communication and Management Skills for Dental Assistants” – October 27, 2000 
 June 9 and 29, 1999  Toms River, NJ   Ocean Federal Savings Bank – Instructor/facilitator – presentation/seminar – “Internal Motivation – The Key to Personal Growth and Organizational Results”. Presented through the Ocean County College Department of Professional and Continuing Education Customized Training Program.
 May 12, 1999  New Paltz, NY  Chiccatelli Training Associates, NYC – , Mohonk Mountain House, Lake Mohonk, . A practice management presentation for Clinical Managers – Managing Your “Team” for Top Performance.
 April 28, 1999  Westfield, NJ   Union County Medical Society –” Employee Policy Manuals – Necessary Risk Management” 
 January 20, 1999  Garwood, NJ  “Employee Policy Manual – an Option or a Necessity?” 
 March 31 and May 21, and August 24, 1999  Toms River, NJ  New Jersey Natural Gas Company – Instructor/Consultant, “Managing Effective Meetings”. Presented through The Ocean County College Department of Professional and Continuing Education.
 March 30, 1999  Toms River, NJ  The Ocean County Medical Society – Moderator and panelist, “Compliance 101—Healthcare Fraud Regulations” Deal for Real.
 March 9&16, 1999  Toms River, NJ  Ocean Federal Savings Bank– Instructor, AMA Program presentation/seminar – “Coaching for High Performance”. Presented through The Ocean County College Department of Professional and Continuing Education.
 January 13, 1999  Livingston, NJ  Association of Medical Office Managers and Administrators – “Compliance Program – another headache or an incredible opportunity?”.
 November 10&11, 1998  Hunt Valley, Maryland and Fredrickesburg, VA  The Princeton Insurance Company – .”The real key to successful selling in the medical marketplace”. 
 September 22, 1998  Princeton, NJ  The Princeton Insurance Company – “The real key to successful selling in the medical marketplace”. 
 May 29, 1997  Princeton, NJ  The Princeton Insurance Company – “The evolving physician marketplace and strategies for insurance professionals”
 July 23, 1998  Marlboro, NJ  Meridian Health Resources – “Patient Satisfaction/Communication and listening seminar for practice staff”.
 June 22, 1998  Marlboro, NJ  Meridian Health Resources – “Optimizing Patient Satisfaction in a Chaotic Environment” – a ½ day communications seminar.
 April 7 & 8, April 14 & 15  Holmdel, NJ  Meridian Health Resources – “A personal development program on Communication Skills for Healthcare Professionals”.
 January 13, 1997  Mercerville, NJ  Rue Insurance Brokerage – “Marketing considerations for insurance produces and services sold to physicians and physician organizations in NJ” and “An action plan for succeeding in the physician market”.
 October 21, 1997  Toms River, NJ  New Jersey Chapter – Monmouth County Association of Dental Assistants – Ocean County Community College – Presentation – ” Important cornerstones of the successful practice”.
 September 5, 1997  Sparta, NJ  The Woodland Group – Presentation. “A guide to understanding various physician practice models and the evolving managed care market place”.
 April 17, 1997  Toms River, NJ  Community Medical Center – Managed Care Symposium – “What is the Future of Your Practice in NJ – Physician Strategies for Business Perpetuation and Profit”
 March 6, 1997  Teaneck, NJ  Holy Name Physicians Organization – Division of Otolaryngology. “Specialist Strategies for Dealing with Primary Care Group Development”
 Sept 13, 1996  Teaneck, NJ   Holy Name Physicians Organization – Pediatrics Division 3. “Understanding the Issues and Developing Effective Strategies for Dealing with Managed Care in Private Practice” 
 June 5, 1996  Teaneck, NJ   Holy Name Physicians Organization – ER Division. “Developing Negotiating Skills” 
 May 1, 1996  Teaneck, NJ   Holy Name Physicians Organization – OB/GYN Division. “Integration of Physician Practices” 
 March 5, 1997  Red bank, NJ  American Association of Medical Assistants – “The Present and the Future of Your Office and Managed Care” 
 February 26, 1997  Long Branch, NJ   American College of Surgeons – “Surgical Practice Strategies for the Changing NJ Environment”. 
 February 25, 1997  Neptune, NJ   Office Managers Business Skill Training Program – “Strategic Planning, Managed Care Relationships, and Financial Drivers Analysis” 
 February 18, 1997  Teaneck, NJ   Holy Name Physicians Organization – “Planning Effective Meetings”
 February 11, 1997  Teaneck, NJ   Holy Name Physicians Organization – “Appraisals and Job Descriptions”
 February 4, 1996  Teaneck, NJ   Holy Name Physicians Organization – “Interviewing and Hiring Skills Development” 
 October 29, 1996  Teaneck, NJ   Holy Name Physicians Organization – “Basic Financial Information – Optimizing Revenue and Cash Flow”
 October 22, 1996  Teaneck, NJ   Holy Name Physicians Organization – “Getting the Most from Managed Care Relationships” 
 October 15, 1996  Teaneck, NJ   Holy Name Physicians Organization – “Developing Effective Planning Skills” October 8, 1996″Conducting an Effective Meeting”
 October 1, 1996  Teaneck, NJ  Holy Name Physicians Organization – “Developing an Effective Job Description and conducting a Motivating Performance Appraisal”. 
 September 24, 1996  Teaneck, NJ   Holy Name Physicians Organization – “Interviewing and Hiring Skills”. 
 August 7, 1996  Teaneck, NJ   Holy Name Physicians Organization – “Interviewing and Hiring Skills”. 
 October 23, 1996  Newark, NJ   Essex County Medical Society – “A Professional Manager’s Perspective on Practice Management Infrastructure and its Impact on Managed Care”
 October 7, 1996  Philadelphia, PA  American Association of Office Managers – “Developing an Office Policy Manual and Mission Statement”